Common queries answered

Frequently asked Questions

Majority of our products are made to order, due to the personalisation and customisation of them… we endeavour to have all items ready for shipment within 3-5 business days.

Personalised and custom orders cannot be returned or exchanged, unless faulty.  We do not accept returns due to change of mind, or incorrect size… please check out size charts on each product.  If you have a question regarding our sizing, please contact us prior to ordering.  We will accept returns for exchange only on faulty products.

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Please email us directly at or use our Contact Us page

Please email us directly at or use our Contact Us page within 24 hours of purchase, prior to receiving a confirmation of order completed.

We are currently only shipping within Australia.  We are looking into expanding into worldwide shipping, we are sorry for the inconvenience.

Yes, all of our products will ship together, unless we are experiencing an unexpected backorder delay.

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